We want to give back to our awesome followers and pack members, now you can unlock rewards and save by simply creating a store account, watch your Pack Reward Points grow earning great rewards, store discounts.
Scroll down for help on how to redeem your points
To turn points into a reward, you will need to log into your points account on our site
Click the the blue discount icon in the bottom left corner
Next, click on All rewards.
If you have enough points, there will be a Redeem button.
If not you'll see a progress button.
Upon clicking redeem, you will be taken to a page that shows the coupon code with a button to Apply code which will automatically apply that coupon code to the checkout.
* Once you redeem points the code will be valid for 30 days only, so it's best to wait to redeem until you are ready to purchase.
To redeem points on variable rewards, you will need to use the points slider to select the amount of points you would like to spend, then click Redeem:
You should also get an email with the coupon code for your records. The code will also be stored in your rewards panel under the Your Rewards section at the bottom.
Once you have redeemed points for a reward, the reward will remain in your account until you decide to use it on a purchase.
Unfortunately if you forget to redeem your points we are unable to to do this for you and apply it retrospectively, however you will still be able to redeem and use them for your next purchase. If you have already redeemed points and don't think you'll be needing to use them in 30 days please contact us so we can help. (see below)
Points are not automatically returned to a customers account if a reward is redeemed and not used. In the event that you change your mind and no longer wish to redeem your points within 30 days please email us and we will disable the credit which will return your points for use later when you are ready.
Just like us pets come in all shapes and sizes and no two of the same breed are identical. *** WE STRONGLY RECOMMEND MEASURING FIRST***
REMEMBER WE ARE HERE TO HELP.
* Note Vests are sized differently to hoodies and tees please check the size chart that applies to your style.
We do not recommend an average breed size as no two dogs of the same breed are exactly the same. - Please do not guess your measurements ie - my dog is a large breed so will be a size large ... that's not how it works guys ;)
CHEST MEASUREMENTS ARE THE MOST IMPORTANT FOR YOUR DOGS COMFORT AND BEST FIT.