WE SHIP WORLDWIDE 🌎 SHIPPING INFO CLICK HERE
WE SHIP WORLDWIDE 🌎 SHIPPING INFO CLICK HERE
We've got your back
We want you to love your gear, if for any reason your not happy we want to sort it out for you quickly.
Please read our returns policy and carefully follow the instructions to find out how to return.
(Link to Return at bottom of page)
*GIFT SETS or BUNDLES CAN BE RETURNED 👍🏼
*CUSTOMISED / PERSONALISED PRODUCTS CANNOT BE RETURNED SORRY
*ITEMS LISTED IN PRODUCT DESCRIPTION AS "FINAL SALE" ARE NOT RETURNABLE
Please ensure garments are completely free from any hair before sending back. Items which are returned with hair or smell of washing will be considered worn and non exchangeable / refundable.
We process our returns once a week on Fridays
We do not take responsibility for third party damage or loss, so please choose your shipping destination carefully, we recommend using a tracked shipping method.
FAULTY GOODS & REFUNDS
Sometimes shit happens, if your goods are faulty please contact us immediately to organise a repair, exchange or credit using our returns form below. We believe "It's the putting right that counts" ;)
* Please note refunds can only be made back to the card or method of purchase you used such as paypal or gift card.
We do not refund on change of mind sorry but are happy to give you a store credit or exchange.
ORDER CANCELLATION.
Orders may be cancelled within 24 hours unless already shipped. Cancelled orders will incurr a processing fee of 15% of the order total less shipping. To a maximum of $25.
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© 2022 PetHaus. “We are in no way associated with or authorised by third parties nor has any third party licensed or endorsed us.”
REMEMBER WE ARE HERE TO HELP.
We still recommend measuring to get the best fit. SCROLL DOWN FOR SIZE MEASUREMENTS ON CHARTS
We do not recommend an average breed size as no two dogs of the same breed are exactly the same. - Please do not guess your measurements ie - my dog is a large breed so will be a size large ... that's not how it works guys ;)
CHEST MEASUREMENTS ARE THE MOST IMPORTANT FOR YOUR DOGS COMFORT AND BEST FIT.