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Sizing guide - DOGS 🐶
Just like us pets come in all shapes and sizes and no two of the same breed are identical. *** WE STRONGLY RECOMMEND MEASURING FIRST***
👫 HUMAN SIZE GUIDE 👉🏼 CLICK HERE
LETS GET STARTED....
- MEASURE YOUR BUDDY FIRST FOR THE BEST FIT. ( Watch our 'How to measure your dog video below each size chart) Your dogs CHEST measurement is the most important for a comfortable fit.
- SCROLL DOWN AND SELECT A SIZE FROM THE CHARTS BELOW
REMEMBER WE ARE HERE TO HELP.
If you're still unsure we are more than happy to help. Just email us your dogs measurements as shown below (and a photo too if you like) We will help you find the best fit for your buddy. Use the blue contact tab in the bottom right corner to email us or select contact from the header menu.
Below is a 'ruff' breed guide to point you in the right direction
We still recommend measuring to get the best fit. SCROLL DOWN FOR SIZE MEASUREMENTS ON CHARTS
* Note Vests are sized differently to hoodies and tees please check the size chart that applies to your style.
We do not recommend an average breed size as no two dogs of the same breed are exactly the same. - Please do not guess your measurements ie - my dog is a large breed so will be a size large ... that's not how it works guys ;)
CHEST MEASUREMENTS ARE THE MOST IMPORTANT FOR YOUR DOGS COMFORT AND BEST FIT.
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Who the hell are we?
Pethaus
Making dog gear badass since 2014 - Home of the original and the best dog denim.
"We make dog gear even you would wear."
Designed in Australia and built to last, we pride our selves on making high quality unique products that stand out from the pack and never go out of style.
Streetwear for dogs that dogs that rock! We're here for the misfits and the wild ones. . . Join us?
We love denim
Your gear is designed in Victoria Australia and personalised here in our home studio by our family team.
Attention to detail, authenticity and quality are our core values.
If you've got a question we would love to hear from you send us an chat by clicking the box below. 👋🏻
Returns 
We want you to love your gear, if for any reason your not happy we want to sort it out for you quickly.
Please read our returns policy and carefully follow the instructions to find out how to return.
(Link to Return at bottom of page)
- Simply return your items within 14 business days of receiving for Australia or 30 business for international.
- Once we received we issue you a credit code for the value spent.
- Use this code at our checkout to exchange for the correct size or item of the same value.
*GIFT SETS or BUNDLES CAN BE RETURNED 👍🏼
*CUSTOMISED / PERSONALISED PRODUCTS CANNOT BE RETURNED SORRY
*ITEMS LISTED IN PRODUCT DESCRIPTION AS "FINAL SALE" ARE NOT RETURNABLE
Please ensure garments are completely free from any hair before sending back. Items which are returned with hair or smell of washing will be considered worn and non exchangeable / refundable, these items will incur a dry cleaning fee or be deemed not accepted.
- Please note you will be responsible for return shipping costs
- When returning your item you will need your order number and the email associated with your order.
- When we receive your return we will issue a store credit for the item/s returned. This will be sent to you via email. 👍🏼
We process our returns once a week on Fridays
We do not take responsibility for third party damage or loss, so please choose your shipping destination carefully, we recommend using a tracked shipping method.
FAULTY GOODS & REFUNDS
Sometimes shit happens, if your goods are faulty please contact us immediately to organise a repair, exchange or credit using our returns form below. We believe "It's the putting right that counts" ;)
* Please note refunds can only be made back to the card or method of purchase you used such as paypal or gift card.
We do not refund on change of mind sorry but are happy to give you a store credit or exchange.
CLICK HERE TO APPLY FOR A RETURN
ORDER CANCELLATION.
Orders may be cancelled within 12 hours unless already shipped. Cancelled orders will incurr a processing fee of 20% of the order total less shipping. To a maximum of $40 - please note orders with personalisation can only be cancelled within 8hrs of order.
ORDER EDITS.
- We are always happy to edit or adjust orders (sizes / colours / personalisation etc ) so just reach out via chat box or email hello@pethaus.com.au
Shipping
Shipping / CHRISTMAS SHIPPING BELOW ↓ CHECK YOUR COUNTRY. 🎄🎁 Ho ho ho.
Our shipping costs are calculated by the weight of your order
Enter your items in the cart and a pop up with your shipping location and rates will come up in the cart.
You can also change the shipping location if required - say shipping to a friend or different country.
PROCESSING TIMES 1 - 3 Days
PROCESSING TIMES FOR CUSTOMISED ITEMS 3 - 7 Business days
Orders which include customised items will ship all together.
SHIPPING INFORMATION
Australia
-Standard post envelope - No tracking 5 - 7 business days
-Standard tracked parcel 3 - 7 business days
-Express Post tracked 1 - 3 business days
🎁 Christmas shipping cut off dates Australia
- Standard tracking-NON PERSONALISED - Last day to order WED 17th DEC
- Standad tracking - PERSONALISED - Last day to order WED 10th DEC
- Express tracking - NON PERSONALISED - Last day to order SUN 21st DEC
- Express tracking - PERSONALISED- Last day to order FRI 12th DEC
International shipping
* Please note you are responsible for any duties or taxes owing in your country.
* Tracked international shipments cannot be delivered to PO Boxes.
NORTH AMERICA
UNITED STATES /CANADA
- Standard International tracked 6 - 10 business days from $ 17.50AUD
- Express International tracked 3 - 7 business days from $ 30.50 AUD
🎁 Christmas shipping cut off dates NORTH AMERICA
USA
- Standard tracking-NON PERSONALISED - Last day to order WED 10th DEC
- Standard tracking - PERSONALISED - Last day to order MON 1st DEC
- Express tracking -NON PERSONALISED - Last day to order TUE 16th DEC
- Express tracking - PERSONALISED- Last day to order TUE 9th DEC
CANADA
- Standard tracking-NON PERSONALISED - Last day to order MON 8th DEC
- Standard tracking - PERSONALISED - Last day to order MON 1st DEC
- EXPRESS SHIPPING CURRENTLY NOT AVAILABLE DUE TO THE CANADA POST STRIKES. 😔
New Zealand
- Standard International tracked 6 - 10 business days from $ 10 AUD
- Express International tracked 3 - 7 business days from $ 19.95 AUD
🎁 Christmas shipping cut off dates New Zealand
- Standard tracking-NON PERSONALISED - Last day to order TUES 9th DEC
- Standard tracking - PERSONALISED - Last day to order TUES 2nd DEC
- Express tracking - NON PERSONALISED - Last day to order FRI 12th DEC
- Express tracking - PERSONALISED- Last day to order THURS 4th DEC
UK & EUROPE SHIPPING
🚨 * Duties and taxes will be payable when your goods arrive in county.
- Standard International tracked shipping 6 - 10 business days from $22 AUD
- Express International tracked shipping 3 - 7 business days from $35 AUD
You can also purchase from our smaller Etsy store range HERE where duties will be paid at checkout.
🎁 Christmas shipping cut off dates UK ONLY
- Standard tracking-NON PERSONALISED - Last day to order TUES 9th DEC
- Standard tracking - PERSONALISED - Last day to order TUES 2nd DEC
- Express tracking - NON PERSONALISED - Last day to order FRI 12th DEC
- Express tracking - PERSONALISED- Last day to order THURS 4th DEC
REST OF THE WORLD
-Standard International tracked - from $15 based on weight 1 - 3 weeks
Pethaus recommends tracking on all International purchases.
Please note that Pethaus can not take responsibility for or cover the cost of items lost or damaged in the post. -