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SHIPPING

🎄🎁 Christmas cut off dates by country below in Santas red. 

*Please note we are not responsible for shipping delays, cut off dates are a guide only and we HIGHLY RECOMMEND ORDERING WELL IN ADVANCE especially with personalised items. 

Our shipping costs are calculated by the weight of your order 

Enter your items in the cart and a pop up with your shipping location and rates will come up in the cart. You can also change the shipping location if required - say shipping to a friend or different country. 

Pethaus shipping calculator

PROCESSING TIMES  1 - 3 Days 

PROCESSING TIMES FOR CUSTOMISED ITEMS   3 - 7 Business days

Orders which include customised items will ship all together.

SHIPPING INFORMATION 

Australia 

-Standard post envelope - No tracking 5 - 7 business days

-Standard tracked parcel    3 - 7 business days 

Christmas cut off -  personalised = 10 Dec

Christmas cut off - non personalised = 17 Dec

-Express Post tracked   1 - 3 business days

Christmas cut off -  personalised = 14 Dec

Christmas cut off - non personalised = 21 Dec

International shipping 

* Please note you are responsible for any duties or taxes owing in your country. (USA tariffs are inc in your order)  
* Tracked international shipments cannot be delivered to PO Boxes. 

NORTH AMERICA

UNITED STATES /CANADA

  • Standard International tracked 6 - 10 business days 

Christmas cut off -  personalised = 25 Nov

Christmas cut off - non personalised = 2 Dec

  • Express International tracked 3 - 7 business days from 

Christmas cut off -  personalised = 2 Dec

Christmas cut off - non personalised = 11 Dec

New Zealand

  • Standard International tracked 6 - 10 business days from 

Christmas cut off -  personalised = 24 Nov

Christmas cut off - non personalised = 1 Dec

  • Express International tracked 3 - 7 business days from 

Christmas cut off -  personalised = 1 Dec

Christmas cut off - non personalised = 10 Dec


UK & EUROPE SHIPPING

🚨 * Duties and taxes will be payable when your goods arrive in county.  
  • Standard International tracked shipping 6 - 10 business days 

Christmas cut off -  personalised = 24 Nov

Christmas cut off - non personalised = 1 Dec

  • Express International tracked shipping 3 - 7 business days from 

Christmas cut off -  personalised = 1 Dec

Christmas cut off - non personalised = 10 Dec

 

REST OF THE WORLD 

-Standard International tracked - from $15 based on weight 1 - 3 weeks

Pethaus recommends tracking on all International purchases. 

Please note that Pethaus can not take responsibility for or cover the cost of  items lost or damaged in the post.  -