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Sizing guide - DOGS 🐶
Just like us pets come in all shapes and sizes and no two of the same breed are identical. *** WE STRONGLY RECOMMEND MEASURING FIRST***
👫 HUMAN SIZE GUIDE 👉🏼 CLICK HERE
LETS GET STARTED....
- MEASURE YOUR BUDDY FIRST FOR THE BEST FIT. ( Watch our 'How to measure your dog video below each size chart) Your dogs CHEST measurement is the most important for a comfortable fit.
- SCROLL DOWN AND SELECT A SIZE FROM THE CHARTS BELOW
REMEMBER WE ARE HERE TO HELP.
If you're still unsure we are more than happy to help. Just email us your dogs measurements as shown below (and a photo too if you like) We will help you find the best fit for your buddy. Use the blue contact tab in the bottom right corner to email us or select contact from the header menu.
Below is a 'ruff' breed guide to point you in the right direction
We still recommend measuring to get the best fit. SCROLL DOWN FOR SIZE MEASUREMENTS ON CHARTS
* Note Vests are sized differently to hoodies and tees please check the size chart that applies to your style.
We do not recommend an average breed size as no two dogs of the same breed are exactly the same. - Please do not guess your measurements ie - my dog is a large breed so will be a size large ... that's not how it works guys ;)
CHEST MEASUREMENTS ARE THE MOST IMPORTANT FOR YOUR DOGS COMFORT AND BEST FIT.
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Who the hell are we?
Pethaus
Making dog gear badass since 2014 - Home of the original and the best dog denim.
"We make dog gear even you would wear."
Designed in Australia and built to last, we pride our selves on making high quality unique products that stand out from the pack and never go out of style.
Streetwear for dogs that dogs that rock! We're here for the misfits and the wild ones. . . Join us?
We love denim
Your gear is designed in Victoria Australia and personalised here in our home studio by our family team.
Attention to detail, authenticity and quality are our core values.
If you've got a question we would love to hear from you send us an chat by clicking the box below. 👋🏻
Returns
We want you to love your gear, if for any reason your not happy we want to sort it out for you quickly.
Please read our returns policy and carefully follow the instructions to find out how to return.
(Link to Return at bottom of page)
- Simply return your items within 14 business days of receiving for Australia or 30 business for international.
- Once we received we issue you a credit code for the value spent.
- Use this code at our checkout to exchange for the correct size or item of the same value.
*GIFT SETS or BUNDLES CAN BE RETURNED 👍🏼
*CUSTOMISED / PERSONALISED PRODUCTS CANNOT BE RETURNED SORRY
*ITEMS LISTED IN PRODUCT DESCRIPTION AS "FINAL SALE" ARE NOT RETURNABLE
Please ensure garments are completely free from any hair before sending back. Items which are returned with hair or smell of washing will be considered worn and non exchangeable / refundable.
- Please note you will be responsible for return shipping costs
- When returning your item you will need your order number and the email associated with your order.
- When we receive your return we will issue a store credit for the item/s returned. This will be sent to you via email. 👍🏼
We process our returns once a week on Fridays
We do not take responsibility for third party damage or loss, so please choose your shipping destination carefully, we recommend using a tracked shipping method.
FAULTY GOODS & REFUNDS
Sometimes shit happens, if your goods are faulty please contact us immediately to organise a repair, exchange or credit using our returns form below. We believe "It's the putting right that counts" ;)
* Please note refunds can only be made back to the card or method of purchase you used such as paypal or gift card.
We do not refund on change of mind sorry but are happy to give you a store credit or exchange.
CLICK HERE TO APPLY FOR A RETURN
ORDER CANCELLATION.
Orders may be cancelled within 24 hours unless already shipped. Cancelled orders will incurr a processing fee of 15% of the order total less shipping. To a maximum of $25.
Shipping
Shipping - *Scroll down for Christmas cut off dates
Our shipping costs are calculated by the weight of your order
Enter your items in the cart and a pop up with your shipping location and rates will come up in the cart.
You can also change the shipping location if required - say shipping to a friend or different country.
PROCESSING TIMES 1 - 3 Days
PROCESSING TIMES FOR CUSTOMISED ITEMS 3 - 7 Business days
Orders which include customised items will ship all together.
Custom Patched Vests - 3 days to 3 weeks depending on patches.
CHRISTMAS SHIPPING CUT OFF DATES. 🎄🎁
Please note shipping cut offs are a guide only - order as early as possible to avoid delays. We are not responsible for orders delayed by shipping providers.
AUSTRALIA
Orders with no custom / personalised items.
Standard Australia post 3 - 7 business days. CUT OFF 18 DEC
Express Australia post 1 - 3 business days CUT OFF 20 DEC
Personalised or Customised orders (Orders with names or other personalisation)
Standard Australia post 3 - 7 business days. CUT OFF 6 DEC
Express Australia post 1 - 3 business days CUT OFF 8 DEC
USA
Orders with no custom / personalised items.
Standard Australia post 6 - 10 business days. CUT OFF 5 Dec
Express Australia post 3 - 7 business days CUT OFF 12 DEC
DHL Express 3 - 5 business days. CUT OFF 14 DEC
Personalised or Customised orders (Orders with names or other personalisation) .
Standard Australia post 6 - 10 business days. CUT OFF 27 NOV
Express Australia post 3 - 7 business days CUT OFF 27 NOV
DHL Express 3 - 5 business days. CUT OFF 6 DEC
CANADA
Orders with no custom / personalised items.
Standard Australia post 6 - 10 business days. CUT OFF 22 NOV
Express Australia post 3 - 7 business days CUT OFF 30 NOV
DHL Express 3 - 5 business days. CUT OFF 6 DEC
Personalised or Customised orders (Orders with names or other personalisation) .
Standard Australia post 6 - 10 business days. CUT OFF 3 DEC
Express Australia post 3 - 7 business days CUT OFF 10 DEC
DHL Express 3 - 5 business days. CUT OFF 10 DEC
NEW ZEALAND
Orders with no custom / personalised items.
Standard Australia post 6 - 10 business days. CUT OFF 6 DEC
Express Australia post 3 - 7 business days CUT OFF 12 DEC
DHL Express 3 - 5 business days. CUT OFF 14 DEC
Personalised or Customised orders (Orders with names or other personalisation) .
Standard Australia post 6 - 10 business days. CUT OFF 3 DEC
Express Australia post 3 - 7 business days CUT OFF 10 DEC
DHL Express 3 - 5 business days. CUT OFF 14 DEC
🎄🎁
SHIPPING INFORMATION
Australia
-Standard post envelope - No tracking 5 - 7 business days
-Standard tracked parcel 3 - 7 business days
-Express Post tracked 1 - 3 business days
International shipping
* Please note you are responsible for any duties or taxes owing in your country. USA & NZ are duty free.
* Tracked international shipments cannot be delivered to PO Boxes.
NORTH AMERICA
- Standard International tracked 6 - 10 business days from $ 15.50 AUD
- Express International tracked 3 - 7 business days from $ 27 AUD
- 🔥 DHL tracked 3 -5 day from $ 78 AUD
New Zealand
- Standard International tracked 6 - 10 business days from $ 10 AUD
- Express International tracked 3 - 7 business days from $ 19.95 AUD
- 🔥 DHL tracked 3 -7 day from $ 69.95 AUD
UK & EUROPE SHIPPING
Due to recent tax law changes we can only except orders over £ 135
Please note you will be responsible for VAT and duties when your parcel arrives.
Bump your order value up by combing your order with a friends and save on shipping too! 👍🏼. - For small orders please visit our Etsy store HERE
- Express DHL tracked - from $59.95 3 - 7 business days
REST OF THE WORLD
-Standard International tracked - from $15 based on weight 1 - 3 weeks
- Express DHL tracked - from $75.00 3 - 7 days
Pethaus recommends tracking on all International purchases.
Please note that Pethaus can not take responsibility for or cover the cost of items lost or damaged in the post. -